Customer testimonial...

Released On 27th Apr 2015

We would like to say a very big thank you to Louise, for writing such a lovely customer testimonial. Here at Owen Barry we pride ourselves on quality product AND good customer service. Great to hear we got it right!

""For Christmas I received some money from my parents. I had been planning on buying a British made bag from Highgrove  online in the new year. When I went on their website the bag had unfortunately disappeared. Owen Barry create a range of accessories which are produced for and sold under the Highgrove name.

When I was browsing the Owen Barry website I came across the factory section of their website, which I never knew existed. This is where I found the Pablo bag in chocolate suede – a discontinued style with only one available. As soon as I saw it, I had to have it. I ordered the bag during their business closure over the festive period, I was concerned incase someone beat me to it. I ordered the bag on the Friday and it arrived on the following Tuesday. I was informed when it had been dispatched and the customer care was second to none. The bag arrived with tags attached and wrapped in tissue. It would have been ready to give as a gift for someone.

The bag itself smells of the finest leather hide, the suede is of excellent quality, not hard or stiff. The bag is lined in brown cotton fabric with 2 fuchsia pink suede slip pockets for a mobile etc.

Overall I would definitely purchase from Owen Barry again in the future as I’m really pleased with my first purchase.""

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